SGH approached us to revive and redefine its leading position and create positive change.
The brand needed to shift…
From
Hospitals > Healthcare
Fragmented > United
Functional > Emotional
Dated > Contemporary
We helped SGH make healthcare and hospitals hospitable. The rebrand was rooted in research which suggested customers seek care and a whole-person healing approach. SGH’s new brand proposition “Caring like family” repositions SGH as a healthcare provider that balances medical expertise with heartfelt compassion in a homely environment. “We treat every patient like family so they are restored in body and revitalized in soul”.